Not PPDS. This is distance selling

Food sold online, by phone or by mail order does not need a PPDS label, but allergen information must be provided twice, in writing or orally: "before the purchase of the food is completed" and again "when the food is delivered".

The 14 allergens: celery, cereals containing gluten, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, peanuts, sesame, soybeans, sulphur dioxide and sulphites above 10ppm, and tree nuts.

Precautionary allergen labelling is not part of the PPDS requirement.

The test is about timing, place and packaging, never about what the food is. The same item can be PPDS on one counter and not on another.

Sources

• GOV.UK: Allergen guidance for food businesses
• GOV.UK: Allergen guidance for food businesses (overview)
• GOV.UK: Find your local council

Guidance, not legal advice. Your local environmental health team has the final word.

Contains public sector information licensed under the Open Government Licence v3.0. Crown copyright. Source file last reviewed 23 Aug 2026.

This is general guidance, not legal advice, and it decides nothing about a specific product. The food business operator is legally responsible for what appears on the label, always. Software can derive a label from your data; it cannot take on that responsibility, and no tool can certify a product or a business.

Start the questions again · Read the Natasha's Law guide · Find your local council