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Allergens answered at the hatch

Food cooked to order and handed over unpackaged, or packed at the customer’s request, is not PPDS. Food packed before anyone orders it is: the wrapped burger under a hot lamp, the pot of slaw made that morning. Either way, a customer with an allergy will ask at the hatch, and the honest answer has to be ready before service.

Invite-only beta · Planned pricing after the beta · From £9 a month

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Potato & pea samosas

Ingredients: Potato, WHEAT flour, Peas, Onion, Rapeseed oil, Water, Coriander, Cumin, MUSTARD seeds, Chilli, Salt.

Use by: 02 Aug 2026 · Batch PS-20260731-0001 · Made by Hatch & Co, Unit 4, Stowmarket

What the law asks of a street food business

And how ProvenBatch helps you meet each one.

Food packed before it is ordered needs a full PPDS label.

On every plan

Anything boxed ahead of the queue is built from the batch: the recipe and the exact packs that went in, allergens emphasised.

Allergen cards belong at the hatch for what you cook to order.

On every plan

Print the cards and an “Ask us about allergens” notice, or put up a QR code customers scan for your live allergen menu.

Hot holding is recorded at 63°C.

Pro

The hot-holding log on Pro sits in the food safety diary. Reheat once; in Scotland the reheat figure is 82°C.

Opening checks and an Inspection pack are what an inspector reads.

Pro

On Pro: opening and closing checks, temperatures, a training register and an Inspection pack you can hand over.

The regulator's own guidance: GOV.UK: PPDS allergen labelling for mobile sellers and street food vendors.

Set up for a street food business from day one

Every business gets labels from the batch, the allergen matrix and cards, food safety records, and lot codes that trace.

For Street food, these tools start on: Markets and events, Hot food, Opened packs.

Held until you switch them on: Orders and customers, Trade and wholesale, Process readings and weights, Selling other makers' food, Meat and approved premises, Selling online, Gift and selection boxes.

Which plan

Planned pricing after the beta. Cooking open, high-risk food means your records are what an inspector reads, so most street food businesses will want Pro (£39). Starter (£9) covers labels and allergen cards on their own.

£9a month · planned

Starter

  • Complete PPDS labels, allergens emphasised
  • Allergen matrix with print & CSV export
  • Recipe & batch costing
  • 25 products · 1 user
£19a month · planned

Standard

  • Everything in Starter
  • Unlimited products · 3 users
  • Receipt scanning: photo, PDF & email-in
  • Orders with prices, customers, and monthly accounts
£39a month · planned

Pro

  • Everything in Standard
  • 10 users · Priority support
  • Food safety diary and a printable EHO pack
  • Stock control and Insights
  • A live link to hand an inspector

Full pricing →

Questions

Is food cooked to order PPDS?

No. Cooked to order and handed over unpackaged, or packed at the customer’s request, is not PPDS. Boxed ahead of the order is. Allergen information is still required either way, which is why the cards sit at the hatch.

Can I change my business type later?

Yes. Settings holds the type, and you can change it. The tools you already use stay visible; anything newly relevant is offered, and you choose what to switch on.

Does ProvenBatch make my labels legally compliant?

No software can promise that, and you should be wary of any that does. Legal responsibility for a food label always rests with the food business operator: you. What ProvenBatch does is make it much harder to get wrong: labels are derived from your real data, uncertain batches are blocked rather than guessed, and everything is recorded so you can prove what you did.

Print a label you can stand behind

Invite-only beta · Planned pricing after the beta · From £9 a month